FAQ
Do you offer gift cards?
Absolutely! You can easily purchase a gift card online.
I'm with the press and want to get in touch. How can I reach out?
Thank you for considering us for your publication. Feel free to reach out to us at hello@hiltonheadsoap.com or through our contact page with any inquiries or information about potential opportunities, and we'll respond promptly.
Can I request custom products?
Yes, we work with large organizations and wholesale clients on custom products, evaluated on a case-by-case basis. Contact us to discuss your needs!
Who should I contact for website-related technical issues?
If you encounter any technical difficulties with our website, don't worry. You can call us at (843) 422-4997, and we'd be delighted to assist you in placing your order over the phone. Your feedback on the issues you face is greatly appreciated as it aids us in collaborating with our website developers.
Are your products hypoallergenic?
All of our products are paraben & phthalate free. Our commitment is to create gentle bath and body essentials for every home. Our selection of ingredients aligns with this mission, and we hope that individuals with sensitive skin will find delight in our products. However, we understand that everyone's skin is unique, so we encourage you to explore the full ingredient list of each product to identify the ones best suited for your needs.
Are your products designed for sensitive skin?
All of our products are paraben & phthalate free. We meticulously craft our products to be mild and suitable for all skin types. We diligently source our ingredients with sensitivity in mind. Our aspiration is that customers with the most sensitive skin will find joy in using our products. However, since individual skin reactions can vary, we recommend conducting a patch test with a small amount of any skincare product in a discrete area before full use to determine compatibility with your skin.
Are your products safe for use during pregnancy?
If you are expecting, it is advisable to consult your doctor before incorporating our products into your skincare routine. A full list of ingredients can be found on each product's page.
Are your products vegan?
Absolutely! Every product we offer is vegan.
Do you perform animal testing?
Never! Our products are entirely cruelty-free.
What forms the base of your soap?
Our classic bar soap base is a luxurious blend of coconut oil, palm oil, safflower oil, sea kelp, and oat protein. This unique formula creates a rich, creamy lather while locking in moisture and delivering soothing nourishment, thanks to powerful vitamins, antioxidants, and skin-calming ingredients.