FAQ

Absolutely! You can easily purchase a gift card online via the link here. It’s the perfect way to share Hilton Head Soap Co. with someone you love — and let them choose their favorite scent. Gift cards are delivered instantly by email and never expire.

Thank you for your interest in Hilton Head Soap Co. For press inquiries or collaboration opportunities, please contact us through our Support Center. We’ll get back to you promptly.

We’d love to partner with you! To apply for a wholesale account, please visit our Wholesale page and complete the short application. You’ll find answers to common questions there, plus details about our easy online ordering system. Once approved, you’ll receive access to your wholesale account to start ordering right away.

Yes! We offer bulk discounts for corporate gifting, weddings, welcome bags, and special events. To get started, please complete our Bulk Discount Form on the website. Once submitted, our team will follow up to confirm details, lead time, and availability.

Yes, we work with wholesale clients and large organizations on custom products, evaluated on a case-by-case basis. Please contact us through our Support Center to discuss your needs—we’d love to learn more.

Subscribe & save to have your favorite Hilton Head Soap Co. products delivered automatically every 30, 45, or 60 days—no need to reorder. You'll get 10% off each shipment, plus early access to limited-edition scents. You can pause, cancel, or update your subscription anytime through your customer portal. Manage your subscription or learn more here.

Gift cards and discount codes can be redeemed exclusively online. They are not valid at retail stores or third-party stockists. Shopping directly through our site ensures access to our full collection, including web-only exclusives and seasonal launches.

If you encounter any technical issues with our website, we’re happy to help. Please reach out through our Support Center, and we can assist you with your order. Your feedback is appreciated—it helps us improve the experience for everyone.

All of our products are paraben & phthalate free. Our commitment is to create gentle bath and body essentials for every home. Our selection of ingredients aligns with this mission, and we hope that individuals with sensitive skin will find delight in our products. However, we understand that everyone's skin is unique, so we encourage you to explore the full ingredient list of each product to identify the ones best suited for your needs.

All of our products are paraben & phthalate free. We meticulously craft our products to be mild and suitable for all skin types. We diligently source our ingredients with sensitivity in mind. Our aspiration is that customers with the most sensitive skin will find joy in using our products. However, since individual skin reactions can vary, we recommend conducting a patch test with a small amount of any skincare product in a discrete area before full use to determine compatibility with your skin.

If you are expecting, it is advisable to consult your doctor before incorporating our products into your skincare routine. A full list of ingredients can be found on each product's page.

Absolutely! Every product we offer is vegan.

Never! Our products are entirely cruelty-free.

To remove leftover wax from your Classic Candle and reuse the glass as a cocktail tumbler, place the candle in the freezer for a few hours — the wax will shrink and should pop right out. If needed, gently loosen it with a butter knife or spoon. Wash the jar with warm, soapy water, and it's ready to enjoy.

Our classic bar soap base is a luxurious blend of coconut oil, palm oil (RSPO sustainably sourced), safflower oil, sea kelp, and oat protein. This unique formula creates a rich, creamy lather while locking in moisture and delivering soothing nourishment, thanks to powerful vitamins, antioxidants, and skin-calming ingredients.