Privacy Policy
Last Updated: April 8, 2025
Your privacy is important to Hilton Head Soap Company, LLC and its subsidiaries and affiliates, including but not limited to Hilton Head 1972, LLC and Blue Sky Ridge, LLC (collectively referred to as “Hilton Head Soap Co.,” “us,” “our,” or “we”). We published this Privacy Policy so you (the “User”) know how we collect, use, and share your personal information.
This Privacy Policy applies to all websites, social media platforms, ambassador programs, and applications (“Sites”) that link to this Privacy Policy.
We may revise and update this Privacy Policy from time to time and will post the updated Privacy Policy to the Site. If these changes are material (i.e., changes we believe you will find important), we will provide notice to you by email or by posting notice of the changes on our affected Sites. Where required by applicable law, we will obtain your consent. UNLESS OTHERWISE INDICATED, ANY CHANGES TO THIS PRIVACY POLICY WILL APPLY IMMEDIATELY UPON POSTING TO THE SITE.
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YOUR INFORMATION
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HOW WE USE AND DISCLOSE YOUR INFORMATION
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SOCIAL MEDIA AND AMBASSADOR PROGRAM
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PROTECTION OF YOUR INFORMATION
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RETENTION OF YOUR INFORMATION; MODIFICATION
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THIRD-PARTY WEBSITES
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DISCLOSURE THROUGH BUSINESS TRANSFERS
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USERS OUTSIDE THE UNITED STATES
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NO CHILDREN
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PRIVACY POLICY QUESTIONS
1. YOUR INFORMATION
a. Personal Information You Give Us
We collect and may transmit personal information provided by you through the Site (“Your Information”). Examples include your name, address, phone number, email address, payment information, and social media account details when you sign up for our services, make purchases, or join our ambassador program. Your Information may also include (i) demographic data, (ii) financial information, (iii) social media usernames and interactions, and (iv) other information requested during your participation in ambassador programs or social media campaigns.
b. Information We Collect Automatically
We automatically collect information when you interact with our Sites, including IP addresses, browser types, device information, pages viewed, and interactions on social media platforms. This information is collected using cookies, web beacons, and other tracking technologies as described below. Hilton Head Soap Co.'s website uses cookies and similar technologies to track items added to your cart, including when a cart is abandoned. This information may be used to send SMS cart reminders, if you have opted in to receive such messages. If you choose to enable location-based services, we may collect and use your device’s location to customize content or offerings. This data is used solely for improving your experience and is not shared with third parties without your consent.
2. HOW WE USE AND DISCLOSE YOUR INFORMATION
a. Non-Personal Information
We may share non-personal, aggregated, or de-identified information for business purposes, including marketing and analytics.
b. Personal Information
We use and disclose Your Information to provide our services, fulfill orders, manage our ambassador programs, and communicate with you regarding our services and promotional offers. This includes sharing your information with third-party platforms related to social media advertising, ambassador management software (such as Buzzbassador), and email marketing providers (such as Klaviyo). The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may disclose Your Information to law enforcement or government agencies when legally required, or to protect our rights and safety or that of others.
3. SOCIAL MEDIA AND AMBASSADOR PROGRAM
When you interact with us through social media platforms or participate in our ambassador program, you consent to our collection of your social media usernames, public profile data, and content shared publicly in connection with our brand. Information related to ambassador activities, including sales tracking, referral tracking, and rewards management, may be shared with third-party service providers. Ambassadors' publicly shared content featuring our products or brand may be reposted or used in promotional materials.
4. PROTECTION OF YOUR INFORMATION
Your information is protected with industry-standard security measures. However, no system is completely secure. Protecting your login credentials is your responsibility.
5. RETENTION OF YOUR INFORMATION; MODIFICATION
You may request updates, corrections, or removal of Your Information by contacting us via our Support Center. We retain certain information as necessary for business purposes, legal compliance, or archival needs.
a. Your California Privacy Rights
California residents may request details of personal information shared for direct marketing purposes by contacting us via our Support Center. We support Do Not Track browser settings.
6. THIRD-PARTY WEBSITES
Our Sites may link to third-party websites, which have their own privacy policies. We are not responsible for third-party practices.
7. DISCLOSURE THROUGH BUSINESS TRANSFERS
If we merge, acquire, or sell assets, Your Information may be transferred to the involved entities.
8. USERS OUTSIDE THE UNITED STATES
Our Sites are hosted in the United States. By using our services, you consent to your information being processed and stored in the United States.
9. NO CHILDREN
Our Sites are not intended for users under the age of 13. Information from users believed to be under 13 will be deleted.
10. PRIVACY POLICY QUESTIONS
For questions regarding this Privacy Policy, please contact Hilton Head Soap Co. through our Support Center.