Privacy Policy
Last Updated: January 21, 2026
Hilton Head Soap Company, LLC (“Hilton Head Soap Co.,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you interact with our websites, social media platforms, ambassador programs, and related applications that link to this Privacy Policy (collectively, the “Sites”). By using the Sites, you agree to the practices described below.
We may update this Privacy Policy from time to time. Any revisions will be posted on the applicable Site and will take effect immediately upon posting unless otherwise stated. If a change is material, we will provide notice as required by applicable law.
1. Information We Collect
a. Information You Provide to Us
We collect personal information that you voluntarily provide through the Sites, including when you make a purchase, create an account, subscribe to communications, participate in promotions, or join our ambassador programs (“Your Information”). This may include your name, mailing address, email address, phone number, payment information, and social media account details.
Depending on your interaction with us, Your Information may also include demographic data, financial details, social media usernames or engagement, and other information you choose to share in connection with ambassador programs or campaigns.
b. Information Collected Automatically
When you access or use our Sites, we automatically collect certain information, such as your IP address, browser type, device identifiers, pages viewed, and interactions with content. This information is collected through cookies, web beacons, and similar tracking technologies.
Our Sites use cookies to support core functionality, including tracking items added to your cart and detecting abandoned carts. If you opt in to receive SMS communications, this information may be used to send cart reminders. If you enable location-based services, we may collect general location data to tailor content or offerings. Automatically collected data is used to improve Site functionality and user experience and is not shared with third parties without consent, except as described in this Policy.
2. How We Use and Disclose Information
a. Non-Personal Information
We may use or share aggregated, anonymized, or de-identified information for business, analytical, or marketing purposes.
b. Personal Information
We use Your Information to operate our business, fulfill orders, manage ambassador programs, provide customer support, and communicate with you regarding products, services, and promotions. We may share Your Information with trusted third-party service providers that support our operations, including e-commerce platforms, payment processors, email marketing providers, social media advertising platforms, and ambassador management tools.
Text messaging opt-in data and consent information is not shared with third parties.
We may disclose Your Information if required to do so by law, legal process, or governmental request, or if we believe disclosure is necessary to protect our rights, safety, or the rights and safety of others.
3. Social Media and Ambassador Programs
If you engage with Hilton Head Soap Co. through social media or participate in our ambassador programs, you consent to our collection and use of publicly available profile information, usernames, and content shared in connection with our brand.
Information related to ambassador participation, including referral activity, sales tracking, and rewards management, may be processed by third-party service providers supporting these programs. Content publicly shared by ambassadors featuring our products or brand may be reposted or used in marketing and promotional materials.
4. Protection of Information
We use commercially reasonable, industry-standard safeguards to protect Your Information. However, no method of transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials.
5. Retention and Modification of Information
We retain personal information for as long as reasonably necessary to fulfill business, legal, and operational purposes. You may request access to, correction of, or deletion of Your Information through our contact page, subject to applicable legal requirements.
California Privacy Rights
California residents may request information regarding the disclosure of personal information for direct marketing purposes. We also honor applicable “Do Not Track” browser signals where required by law.
6. Third-Party Websites
The Sites may contain links to third-party websites or services that are not operated by Hilton Head Soap Co. We are not responsible for the privacy practices or content of those third parties.
7. Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, Your Information may be transferred as part of that transaction, subject to applicable privacy protections.
8. Users Outside the United States
Our Sites are operated and hosted in the United States. By using the Sites, you acknowledge and consent to the processing and storage of your information in the United States.
9. Children’s Privacy
The Sites are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13, and any such information will be deleted if identified.
10. Contact
If you have questions or concerns regarding this Privacy Policy, please contact Hilton Head Soap Co. through our Contact Page.