Accessibility

Accessibility Policy

Last Updated: September 22, 2026

Hilton Head Soap Company, LLC, doing business as Hilton Head Soap Co. (“Hilton Head Soap Co.,” “we,” “us,” or “our”), is committed to providing a website experience that is accessible to the widest possible audience, including individuals with disabilities.

We continually work to improve the accessibility and usability of hiltonheadsoap.com and to provide customers with meaningful access to our products, information, and services.

Accessibility is an ongoing effort, and this Accessibility Policy may be updated periodically to reflect improvements to our website, technology, and accessibility practices.

1. Accessibility Standards

We strive to follow recognized web accessibility practices and use the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA as an accessibility goal and technical reference.

WCAG is developed by the World Wide Web Consortium (W3C) and provides guidance for making digital content more accessible to people with a wide range of disabilities.

Because websites, technologies, third-party services, and accessibility standards continue to evolve, we do not represent that every page or feature will always satisfy every accessibility guideline in every circumstance.

2. Accessibility Efforts

As part of our ongoing accessibility efforts, we seek to address areas such as:

  • Alternative text for meaningful images
  • Keyboard accessibility
  • Logical page structure and headings
  • Descriptive links and controls
  • Form labels and instructions
  • Appropriate color contrast
  • Visible keyboard focus
  • Text resizing and responsive presentation
  • Accessibility of navigation, shopping, cart, and account features
  • Compatibility with commonly used assistive technologies

We periodically review our website and make improvements as accessibility issues are identified.

3. Third-Party Content and Services

Our website uses certain third-party applications, integrations, payment services, social media tools, and other technologies that may be developed or controlled by parties other than Hilton Head Soap Co.

Although we seek to work with providers that support accessible experiences, some third-party content or functionality may present accessibility limitations that are outside our direct control.

If you encounter an accessibility issue involving third-party functionality on our website, we encourage you to contact us so that we can assist you and, where appropriate, communicate the issue to the applicable provider.

4. Ongoing Improvements

Accessibility is an ongoing process.

We may review our website using a combination of automated tools, manual testing, user feedback, and updates to our website theme, content, and applications.

When accessibility barriers are identified, we aim to address them within a reasonable period based on the nature and complexity of the issue.

5. Assistance and Feedback

If you experience difficulty accessing any part of our website, need assistance completing a purchase, require information in an alternative format, or would like to report an accessibility issue, please contact us through our Contact Page:

https://hiltonheadsoap.com/pages/contact

When contacting us, it may be helpful to include:

  • The page or feature where you encountered the issue
  • A description of the accessibility difficulty
  • The device or browser you were using
  • Any assistive technology involved, if applicable
  • The best way for us to assist you

We welcome accessibility feedback and will make reasonable efforts to provide the information, product information, or assistance you need through an accessible alternative where appropriate.